How to download your new digital Covid certificate to your mobile phone
As people across the country continue to receive their Covid-19 booster shots, here’s a step-by-step guide on how best to store your updated digital Covid certificate.
Following your Covid-19 booster vaccination, you will receive an updated version of your Covid digital certificate by email.
This new certificate should be automatically emailed to you once you receive your booster.
Those without an email address will instead receive a text that provides instructions on how to access the certificate.
The updated certificate precedes the new travel rules, which means that from February 1, vaccination certificates showing that a person received their primary vaccination doses more than nine months ago will not be authorized to travel to another EU country.
So, to ensure easy access to your new certificate, here’s how to store it on the HSE Covid Tracker app.
If you haven’t downloaded the app to your mobile device yet, you can do so through the AppStore for iPhone users or Google Play.
The app has been updated to include a new button that will allow users to register their EU Covid digital certificate. This will ensure that your certificate is kept in the app and accessible at all times.
Another advantage is that the QR code is enlarged when downloaded.
If you’ve accessed your certificate directly through your email, you’ll know that you’re often asked to “zoom in” to enlarge the code to scan, which makes it easier.
Once the option to register your Covid certificate has been selected, you will then be able to scan the certificate via your camera.
However, you will need a copy of your certificate in front of you to do this.
One option is to access your email on another screen, such as a laptop or even another cell phone, and from there open the original version of the certificate that should have been emailed to you following your booster vaccination.
By opening the certificate here, you can simply hold your phone over the QR code. The QR code looks like a barcode and is the element of the certificate that is scanned.
Alternatively, you can print the certificate and scan your code through the app this way.
If you have already uploaded your certificate after the first doses of the vaccine, you may need to delete this certificate first before uploading a new one.
This can be done by selecting “EU Digital COVID Certificate Detail”, which will appear under your certificate, and the delete option.
If you received the single-dose Johnson & Johnson vaccine and then a booster vaccine from Pfizer and Moderna, you can upload the new certificate to the app as usual.
However, after uploading the new certificate to the app, users reported seeing the message that they were “partially vaccinated” rather than fully vaccinated.
To resolve this issue, users should delete their app’s certificate and then delete the app. They must then reinstall the Covid tracking app and re-upload their new Covid digital certificate. The certificate should now read as “fully vaccinated”.
If you are eligible for your updated certificate and have not yet received it, you can find more information at gov.ie.