USAA Website and Mobile App Down or Not Working, Support Aware

USAA is a well-known financial institution that offers multiple services through its banking platform.

USAA offers low interest rates, competitive auto rates and more as a main attraction for those wishing to open a new bank account or looking to migrate to another bank.

Similar to other similar services, you can access the banking platform both through a website and a dedicated app for mobile devices.

However, currently many USAA customers are completely unable to access their accounts due to the website and mobile app being down and not working.

USAA website and mobile app are down and not working

Social platforms like Twitter are full of reports related to the issue. Many customers express frustration at not being able to access their funds or view their accounts.


Is there a problem with the @USAA mobile app? I can’t see my accounts, I can’t make transfers… I looked online and I’m not the only one having this problem in the last 12 hours.

@USAA_help What’s going on with your app and online services? The app is broken since last night and now the website won’t even show the login option.

And I went directly to the site in two different browsers. Click “login” and the page loads without the login items. The app is up to date and takes forever to load anything if it even loads it. Give me errors.

Platforms such as Down Detector also reflect multiple reports of downed bank servers:


Official recognition

Fortunately, the USAA team is already aware of the outage and is working on it. However, it is not yet known how long it will take to restore their banking services.

Thank you for contacting us. There is a known outage that has affected the website and mobile app. It may also affect certain transactions. We are working hard to resolve this issue. I regret any inconvenience this has caused. -BY

We will update this story as events unfold.

Featured Image: USAA

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